Now it all adds up for ScanSource

ScanSource found itself limited by its ERP environment, which was several versions behind and had been modified to the point that it was essentially a proprietary application. The company also used separate instances to manage U.S. and European operations. Both supported sales (order entry, order management and pricing calculations), merchandising (purchasing, special pricing and product management) and finance (GL, A/R, A/P and invoicing). Both also used a number of peripheral enterprise systems, including WMS, ecommerce, EDI, CRM, BI and EPM.

ScanSource needed to better support its business processes and scale its business to capitalize on global growth opportunities. It needed to develop a global, multi-business-unit structure that would be both scalable and flexible enough and require no custom development. The company also required a new solution to simplify accounting, accelerate consolidations, reduce cost, enable audit and regulatory compliance, and bring order to pricing and chargebacks.

Vistex Solutions for SAP were deployed to provide advanced price management and chargeback functionalities, and were configured to manage ScanSource’s complex contracts and administer its Special Pricing Agreement (SPA) program, which had previously been managed on Excel spreadsheets. The company also added an integrated sub-ledger to track all vendor accounts receivable from summary levels down to the sales invoice line-level — information that was then used to reconcile disputes.

ScanSource deployed SAP’s enterprise application and Vistex Solutions for SAP, going live in Europe in 13 months, and in North America just 5 months later. Today, the company has a single, scalable Vistex solution across its operations worldwide.