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Now it all adds up for
An Iconic French Retail Leader

Legendary Merchandiser Leverages Vistex Solutions
for SAP to Implement a Purchasing Rebates Program

Iconic French WOW Factor 1

Iconic French WOW Factor 2


This venerable, family-owned French retailer opened a 4-story store, one-tenth the size of the retailer’s flagship space. Despite the continued international expansion, their desire was to create more intimate, relationship-oriented retail spaces. Growth is key, but a high-touch customer focus is critical. A more robust rebates administration system was deployed, providing a more foundational backend. This allows for attention and resources to the front end, which is what retailers today need.

This retailer recognized these specific challenges:

An inability to manage 5 million IP (Internet Protocol) addresses that identify network computers
The pressing need to replace a discontinued solution with a more comprehensive solution
Ill-equipped IT and Finance departments could no longer follow business process evolution
A desire to automate the time-consuming manual accounting processes (accrual and settlements)


The retailer determined that Vistex Solutions for SAP needed to be implemented to provide a comprehensive end-to-end solution for rebates management processes, avoiding any master data duplication. The customer now has continuous, real-time access to current financial and transactional data, a direct link to accounts receivable and accounts payable, and the ability to eliminate manual processes.

This included:

Repository management that enabled automated contract retrieval, interface with the contract management tool, and management of upstream repositories
A tool enabling proposed provisions, allowing reports to visualize the back margins at any given time to any supplier, and simulate options for future negotiations
Billing, which applied contract terms, offered flexible calculations, and enabled a system for supplier data exchange
A collection and dispute management application for contract terms, SAP interface for collection management, reconciliation of credit/invoice requests, dispute tracking, and accurate calculations


Vistex Solutions for SAP provided key improvements to this retailer’s overall business practices:

An extensive, intelligent contract management process spanning the entire lifecycle of the supplier relationship
A complex program for rebates within a single, global system
Automated, end-to-end approach
Optimized incentive programs and revenue


A French Retail Leader

A French retail leader with an international reach and more than 100 years of experience in commerce and retail. The retailer enjoys international recognition through many different brands.

Headquarters: Paris, France

Industry: Retail

Products: Department stores, apparel, textiles, accessories, etc.

Revenue: €4.5 billion in 2018

Locations: Flagship store in Paris; stores globally and online

Employees: 18,000+

Vistex solutions implemented:

Solutions for SAP

  - SAP Incentive Administration

  - SAP Paybacks and Chargebacks