Now it all adds up for Mediq

Mediq is a major player in the European healthcare industry, providing medical devices and associated care. A trusted partner for patients, care providers and insurers, the Netherlands-based company manages complex reimbursement processes with insurance companies and similar entities and holds leading market positions in 12 countries.

Geographical expansion and the launch of new business models were driving growth, but the limitations of Mediq’s legacy system were creating a significant drag on efficiency. The system lacked the scalability needed to support expansion; it demanded extensive manual labor and could not handle the growing complexity of insurer reimbursement rules. Mediq sought to centralize and harmonize processes by implementing a single instance of SAP ERP that would better support its expansion.

Mediq turned to Vistex Solutions for SAP for an integrated solution to streamline its complex pricing, claims and reimbursement processes. The main driver for complexity was the high number of variables determining price setting. The powerful, automated Vistex solutions are embedded inside SAP ERP with full access to its data, enabling Mediq to fully automate this process while maintaining flexibility.

Vistex Solutions for SAP have boosted Mediq’s ability to maintain prices, set sales order prices, capture complex insurer reimbursement rules, and reprocess rejected invoice lines. Vistex’s scalable solutions fully support Mediq’s expansion into new markets and regions in the direct business-to-patient market.