Now it all adds up for FFF Enterprises Inc.
Putting patients first with innovative inventory pricing
“Using SAP S/4HANA and SAP Incentive Administration by Vistex, part of the industry cloud portfolio, has led to over a million dollars in savings to our customers due to the reduction of credits and rebills. We’re expecting that figure to grow even more this year.”
Susan Lowe
Senior Vice President of Supply Chain Operations, FFF Enterprises Inc.
Before: Challenges and Opportunities
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Inefficient, spreadsheet-based reconciliation process for customer chargebacks
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Manual and offline reporting and price updates slowing the pace of growth and frustrating customers
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Asynchronous inventory pricing updates increasing the need for adjustments, chargebacks and rebills
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Lack of support for dynamic mass pricing updates for products with higher price volatility
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Complex manufacturer contracts leading to manual workarounds
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High volume of credits and rebills due to incorrect pricing, forcing customers to reopen their books and impacting forecasting and financial planning
Why SAP
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SAP S/4HANA provides a comprehensive, integrated suite that addresses multiple aspects of inventory, supply chain and contract management
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SAP margin optimization solutions by Vistex provides certified, integrated, real-time pricing-data management and optimization as well as support for rebates, chargebacks and promotions
After: Value-Driven Results
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Contributed to the company’s innovative RightNow Inventory™ vendor-managed inventory “in a box,” delivering automatic, consumption-based invoicing with dynamic price updates
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Deployed a distributed pricing model that’s live 24x7 and transparent from manufacturer to customer
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Gained a real-time view of inventory in distribution centers and physician locations, enabling automated analysis and tracking of inventory levels to inform product replenishment
About
FFF Enterprises Inc.
Founded in 1988, FFF Enterprises Inc. is the largest distributor of human blood products, vaccines and critical-care biopharmaceutical products in the U.S. Beyond distribution, the purpose-driven organization is committed to leading with integrity and forging a patient-centered focus.
Headquarters: Temecula, CA
Industry: Life Sciences
Products: Specialty pharmaceuticals, delivery and remote inventory management
Revenue: $2 billion
Employees: 1,000
Solutions implemented:
SAP margin optimization solutions by Vistex
- SAP Incentive Administration by Vistex